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Microsoft Online Subscription Agreement (MOSA) is a transaction licensing agreement for commercial, government and academic organizations with one or more users/devices. MOSA is best suited for organizations that want to subscribe, enable, deploy and manage cloud services through the Microsoft Online Subscription Program (MOSP) seamlessly and directly across the web. Local software and software are not available through MOSA. The number of Active SA is displayed in the license preview. It represents the number of licenses covered by Software Assurance (version update protection) for all Microsoft volume licensing programs. Active SA includes all types of insurance software, including: Open Value Subscription for Education Solutions is a Microsoft volume licensing agreement based on an obligation for academic organizations with five ETPs or students seeking a company-wide license. Software Assurance is included in the delivery. To become a licensed mobility partner, you must be a license partner of Microsoft Services (SPLA) and add an addendum to your SPLA contract with additional licensing mobility requirements. To get the addendum, contact your dealer or Microsoft Partner Development Manager or partner technology strategies. The enterprise agreement, valued by the number of computers or licensed users, is a three-year contract covering all software licenses and customer system updates. Microsoft has a highly structured hierarchy for approving exemptions to standard prices, conditions and licenses. Salespeople and account managers have little influence on the issue, and decisions are ultimately made at the licensing window, where customer relationships and requirements have little influence.

Microsoft aims to further standardize these practices, which was most evident when the provider released its online terms of service – a standard set of terms that replaces its many product use documents for online services. While Microsoft was scratching the benefits of a more centralized and simplified approach to contract documentation, the reality is that these measures prevent customers from obtaining concessions from Microsoft based on their unique user environment.